Medical Records Technician – Release of Information (ROI) Services (VAMC)

February 27, 2026

Other Jobs To Apply

No other job posts for this day.

This is a remote position. <h1>Pay Range: $22.47 – $24.32 per hour + Health & Welfare (H&W): $5.09 per hour </h1> Requiring Activity: VHA Contract Period: 03/01/2026 – 08/31/2026 Positions: 5 Full-Time Service Contract Act: Yes <h3>Job Description </h3> The Medical Records Technician (ROI) will support Release of Information operations at the Central Texas Veterans Healthcare System. Responsibilities include processing requests for Protected Health Information (PHI), validating authorization, retrieving and releasing records, logging requests, and maintaining strict compliance with HIPAA, the Privacy Act, VHA policies, and federal guidelines. Technicians must ensure accuracy in release of information and adherence to national standards, including those established by CMS, AMA CPT, ICD‑10‑CM/PCS, and all applicable VHA/VA policies and credentialing requirements (e.g., CPC, CCS, CCS‑P). The technician must safeguard PHI at all times, interact professionally with veterans, legal representatives, and agencies, and maintain high customer service and turnaround standards. <h3> </h3> <h3>Requirements</h3> <h3> </h3> <ul> <li>Required Certifications: CCS, RHIT, RHIA, CPC or CCS-P </li> </ul> <li>Prior experience performing Release of Information (ROI) services </li> <li>Knowledge of HIPAA, Privacy Act requirements, and medical confidentiality rules </li> <li>Understanding of CMS, AMA CPT, ICD‑10-CM/PCS standards, and VHA/VA compliance </li> <li>Ability to validate and process PHI disclosure requests </li> <li>Experience with EHR systems; VA VistA/CPRS preferred </li> <li>Strong communication and customer service skills </li> <li>Ability to meet VHA credentialing and security clearance requirements </li> <li> References Required: Provide three (3) references from your most recent roles. <ul> <li>One reference must be within the past 1 year </li> <li>Include organization name/address, title, POP, work scope, and HR/manager contact info (name/title/phone/email) </li> <li>References may be government or commercial entities </li> <li>Lack of past performance is not considered favorable or unfavorable </li> </ul></li> <h3>Benefits</h3> Benefits Comprehensive Health & Wellness Coverage <ul> <li>Medical Coverage: Multiple nationwide and regional options, including HMO, PPO, and HDHP plans, with access to 24/7 telemedicine and wellness programs. </li> <li>Dental & Vision Insurance: Preventive, basic, and major dental services, plus vision exams, frames, and contact lenses. </li> <li>Health Savings Account (HSA) & Flexible Spending Account (FSA): Pre-tax savings for healthcare expenses. </li> <li>Employee Assistance Program (EAP): Confidential support for mental health, legal consultations, and work-life balance. </li> </ul> Financial Wellbeing <ul> <li>401(k) Retirement Plan with Employer Matching. </li> <li>Financial Coaching: Budgeting tools and financial planning support. </li> <li>Commuter Benefits & Adoption Assistance: Savings on mass transit and reimbursement for eligible adoption expenses. </li> </ul> Work-Life Balance & Professional Growth <ul> <li>PTO </li> <li>Paid Holidays </li> <li>Sick Time </li> <li>Training & Development: Access to on-demand courses and professional growth programs. </li> </ul> Additional Perks <ul> <li>MarketPlace™ Perks at Work: Discounts on fitness, nutrition, travel, and childcare. </li> <li>Community Online Academy: Free wellness and professional development courses. </li> </ul> Full Benefits Package can be found at: Work With US

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

DISCLAIMER