Part-time keyholder | Salem shop

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<p><span style="color: rgb(32, 33, 36); background-color: rgb(255, 255, 255);">Witch City Wicks is a gothic, witchy, eccentric candle, home and gift shop in downtown Salem, MA. </span>We are seeking an experienced Retail Keyholder to join our team. This is <strong>not an entry-level role. Prior retail experience is required</strong>, and we are specifically looking for someone who understands how to sell, connect, and create an immersive in-store experience—not just “work the register.”</p><p>If you are simply looking for a casual retail job, this is likely not the right fit.</p><h3><strong>Before You Apply </strong></h3><p><strong>Retail experience is required </strong>(applications without it will not be considered) .<strong>A cover letter is required</strong> (applications without one will not be reviewed)</p><p>Your cover letter should clearly tell us:</p><ul><li>Your previous retail experience</li><li> How you approach selling and customer interaction</li><li> Why you feel aligned with the aesthetic of the brand</li></ul><h3><strong>About the Role</strong></h3><p>This is a fast-paced, high-volume retail environment, especially during Salem’s peak seasons. You’ll interact with visitors from all over the world and guide them through a sensory, fragrance-driven shopping experience. As a Keyholder, you are not just supporting the store, you are responsible for maintaining its energy, flow, and standards in partnership with the Store Manager.</p><p><strong>Hours: 15–30 per week
, Weekend availability is required (non-negotiable).</strong></p><h2><strong>Key Responsibilities</strong></h2><ul><li> Create an engaging, memorable, and on-brand customer experience</li><li> Confidently guide customers through fragrance discovery and product selection</li><li> Drive sales through conversation, not passivity</li><li> Operate the POS system accurately and efficiently</li><li> Maintain strict cash handling accountability</li><li> Open and/or close the store independently and securely</li><li> Uphold visual and merchandising standards (clean, organized, aesthetically aligned)</li><li> Receive and process inventory</li><li> Support all aspects of daily store operations</li></ul><h3><strong>You’re a Strong Fit If You:</strong></h3><ul><li>  Have solid prior retail experience and understand sales, not just service</li><li>  Are naturally engaging and comfortable starting conversations with strangers</li><li>  Have a strong personal sense of style or appreciation for gothic / witchy aesthetics</li><li>  Thrive in high-energy environments and stay composed under pressure</li><li>  Take ownership, responsibility, and pride in your work</li><li>  Notice details others miss and care about how a space feels</li><li>  Can quickly learn product knowledge and speak about it confidently</li><li> Are reliable, punctual, and communicative</li></ul><h3><strong>Physical Requirements:</strong></h3><ul><li><strong>  Standing for extended periods</strong></li><li><strong>  Lifting up to 20 lbs</strong></li></ul><h3><strong>What We Offer</strong></h3><ul><li>  A tight-knit, creative, woman-owned business environment</li><li>  Flexible scheduling</li><li>  Generous employee discount</li><li>  A unique retail space unlike typical shops</li></ul><p><strong>Compensation is based on experience. Applicants must be at least 16 years old.</strong></p><h2>How to Apply</h2><p>Submit your application with a cover letter explaining your experience and why you feel aligned with Witch City Wicks. Applications that do not meet the above requirements will not be considered.</p><p><br></p>

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