IT Operations Specialist (WFH - Night Shift) | ZR_1310_JOB

July 29, 2026

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This is a remote position. <div style="text-align:justify" class="align-justify"> IT Operations Specialist (Remote | Night Shift) </div> <div style="text-align:justify" class="align-justify"> About PeoplePartners </div> <ul> <li style="text-align:justify" class="align-justify">At PeoplePartners, people come first—and it shows. As a Great Place to Work® certified company, we've built a culture where talented professionals thrive, grow, and make a real impact. When you join us, you'll gain exposure to global teams, exciting technologies, and meaningful career opportunities while being supported by a community that values collaboration, continuous learning, and your success. </li> <li style="text-align:justify" class="align-justify">If you're looking for more than just your next job, you'll find it here. Join a team that celebrates curiosity, champions innovation, and empowers you to build a rewarding career with world-class clients. </li> </ul> <div style="text-align:justify" class="align-justify"> Role Overview </div> <ul> <li style="text-align:justify" class="align-justify">Behind every productive business is technology that simply works—and behind that technology is someone who knows how to make the impossible look effortless. </li> <li style="text-align:justify" class="align-justify">As our IT Operations Specialist, you'll be at the center of a modern, cloud-first IT environment, helping users stay connected, secure, and productive every day. From Microsoft 365 administration and endpoint management to supporting business-critical applications and driving process improvements, you'll play a key role in delivering a seamless technology experience while expanding your expertise across a broad range of enterprise technologies. </li> <li style="text-align:justify" class="align-justify">If solving problems energizes you, learning new technologies excites you, and helping people is what you do best, this is the opportunity you've been looking for. </li> </ul> <div style="text-align:justify" class="align-justify"> Key Responsibilities </div> <ul> <li style="text-align:justify" class="align-justify">Provide Tier 1 and Tier 2 technical support to internal users. </li> <li style="text-align:justify" class="align-justify">Administer Microsoft 365 and Entra ID environments. </li> <li style="text-align:justify" class="align-justify">Support and troubleshoot Windows 11 devices. </li> <li style="text-align:justify" class="align-justify">Manage user accounts, permissions, and Microsoft 365 licenses. </li> <li style="text-align:justify" class="align-justify">Administer Microsoft Intune, Exchange Online, SharePoint Online, and OneDrive. </li> <li style="text-align:justify" class="align-justify">Support business applications, including Zoom, Bill.com, Keeper, Teamwork, BambooHR, and other enterprise platforms. </li> <li style="text-align:justify" class="align-justify">Maintain IT documentation, knowledge base articles, and standard operating procedures. </li> <li style="text-align:justify" class="align-justify">Assist with technology deployments, system migrations, and IT improvement initiatives. </li> <li style="text-align:justify" class="align-justify">Identify opportunities to automate processes and improve operational efficiency. </li> <li style="text-align:justify" class="align-justify">Support secure user onboarding and offboarding. </li> <li style="text-align:justify" class="align-justify">Contribute to the reliability, security, and performance of the IT environment. </li> </ul> <h3>Requirements</h3> <div class="qMYqUG_convSearchResultHighlightRoot"> <div> <div> <div> <div class="flex max-w-full flex-col gap-4 grow"> <div dir="auto"> <div> <div> <div style="text-align:justify" class="align-justify"> Required Qualifications (Must-Have): </div> <ul> <li style="text-align:justify" class="align-justify">1–3 years of experience in IT Support, Help Desk, Desktop Support, or Systems Administration. </li> <li style="text-align:justify" class="align-justify">Strong experience administering Microsoft 365. </li> <li style="text-align:justify" class="align-justify">Experience supporting Windows 11 environments. </li> <li style="text-align:justify" class="align-justify">Experience with Active Directory and/or Microsoft Entra ID. </li> <li style="text-align:justify" class="align-justify">Strong troubleshooting and analytical skills. </li> <li style="text-align:justify" class="align-justify">Excellent communication and customer service skills. </li> <li style="text-align:justify" class="align-justify">Ability to manage multiple priorities in a fast-paced environment. </li> <li style="text-align:justify" class="align-justify">Ability to work independently while collaborating effectively with a team. </li> </ul> <div style="text-align:justify" class="align-justify"> Preferred Qualifications: </div> <ul> <li style="text-align:justify" class="align-justify">Experience with Microsoft Intune. </li> <li style="text-align:justify" class="align-justify">Experience with Exchange Online. </li> <li style="text-align:justify" class="align-justify">Experience with SharePoint Online. </li> <li style="text-align:justify" class="align-justify">Experience using PowerShell. </li> <li style="text-align:justify" class="align-justify">Experience with automation tools. </li> <li style="text-align:justify" class="align-justify">Experience maintaining IT documentation platforms. </li> <li style="text-align:justify" class="align-justify">Experience supporting professional services or accounting environments. </li> </ul> <div style="text-align:justify" class="align-justify"> Why Join PeoplePartners </div> When you join PeoplePartners, you're joining a workplace that's built around helping people succeed. You'll have the opportunity to work with international clients, expand your technical expertise, and build your career in a collaborative, people-first environment where learning and continuous improvement are encouraged every day. Here's what you can look forward to: <ul> <li style="text-align:justify" class="align-justify">Great Place to Work® certified culture. </li> <li style="text-align:justify" class="align-justify">Fully remote work setup. </li> <li style="text-align:justify" class="align-justify">Exposure to global clients and modern cloud technologies. </li> <li style="text-align:justify" class="align-justify">Career development and continuous learning opportunities. </li> <li style="text-align:justify" class="align-justify">Supportive, collaborative, and inclusive team environment. </li> <li style="text-align:justify" class="align-justify">Engaging employee activities and recognition programs. </li> <li style="text-align:justify" class="align-justify">Opportunities to contribute to meaningful technology projects. </li> <li>A workplace that values innovation, ownership, and professional growth. </li> </ul> <div> If you're ready to sharpen your technical skills, work with cutting-edge cloud technologies, and make a meaningful impact every day, we'd love to hear from you. Apply today and take the next step in your IT career with PeoplePartners. </div> <div style="text-align:justify" class="align-justify"> </div> <div style="text-align:justify" class="align-justify"> Work Details </div> <ul> <li style="text-align:justify" class="align-justify">Employment Type: Full-time </li> <li style="text-align:justify" class="align-justify">Schedule: Monday to Friday </li> <li style="text-align:justify" class="align-justify">Working Hours: Night Shift (EST) </li> <li style="text-align:justify" class="align-justify">Client Location: United States </li> </ul> </div> </div> </div> </div> </div> </div> </div> </div> <h3>Benefits</h3> <ul style="direction:ltr; unicode-bidi:embed; margin-top:0in; margin-bottom:0in"> <li class="align-justify" style="margin-top:0px; margin-bottom:0px; vertical-align:middle; text-align:justify">Permanent Work-from-home setup. </li> <li class="align-justify" style="margin-top:0px; margin-bottom:0px; vertical-align:middle; text-align:justify">Company-provided equipment. </li> <li class="align-justify" style="margin-top:0px; margin-bottom:0px; vertical-align:middle; text-align:justify">Secondary Wi-Fi Modem. </li> <li class="align-justify" style="margin-top:0px; margin-bottom:0px; vertical-align:middle; text-align:justify">21 Leave Credits Annually - Leave benefits begin on Day 1. </li> <li class="align-justify" style="margin-top:0px; margin-bottom:0px; vertical-align:middle; text-align:justify">100% conversion of UNUSED leave credits. </li> <li class="align-justify" style="margin-top:0px; margin-bottom:0px; vertical-align:middle; text-align:justify">HMO on Day 1. </li> <li class="align-justify" style="margin-top:0px; margin-bottom:0px; vertical-align:middle; text-align:justify">13th Month Pay. </li> <li class="align-justify" style="margin-top:0px; margin-bottom:0px; vertical-align:middle; text-align:justify">Monthly Gift Voucher. </li> <li class="align-justify" style="margin-top:0px; margin-bottom:0px; vertical-align:middle; text-align:justify">Milestone Tokens (Birthday/Anniversary/Christmas). </li> <li class="align-justify" style="margin-top:0px; margin-bottom:0px; vertical-align:middle; text-align:justify">A Life Beyond the Screen #WorkLifeBalance. </li> <li class="align-justify" style="margin-top:0px; margin-bottom:0px; vertical-align:middle; text-align:justify">Active employee engagements physically such as Christmas Party & Team Building, and virtual events such as town-hall with prizes. </li> </ul> <div style="text-align:justify" class="align-justify"> </div>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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